When will my order be posted?
We process orders within 1-2 business days
How long will my order take to arrive?
Once packed up from our warehouse in Central Scotland, it will be delivered in 1 to 5 business days, International deliveries can take up to 14 business days. We are unable to ship to PO Box addresses.
Can I change my delivery address after I order?
If you have made an error entering your shipping address, please contact us as soon as possible using the contact form or call us on 01324 306018. If the order has already been processed, packed and collected for delivery from us, then unfortunately we cannot change the delivery address.
Do you offer samples?
At this time I do not offer any samples. If you would like to try my products before you buy I recommend visiting one of the many skin clinics who stock and sell my products. Get in touch and I can try locate the nearest stockiest to you. Feel free to purchase from them direct, I want to see the beauty industry thrive again in this difficult time!
Do you test on animals?
No, I am 100% committed to cruelty-free products. There is no need for it!
What if my order was undeliverable?
All undeliverable packages due to incorrect name or address, or not present/failure to claim will be refunded minus any delivery costs that has incurred in sending the products out to you.